Si Jin Bao, Inc. only accepts orders from established and recognized clinics and schools or licensed and experienced oriental medicine and/or esthetic professionals. To open an account, proof of business and professional status as well as signed Terms & Conditions and completion of our Practice/Spa Registration Form is required. Each order request will be reviewed on an individual basis. Only authorized clinics or practitioners can use, or sell retail, the professional Si Jin Bao products. Si Jin Bao reserves the right to select and limit the clients to whom they distribute.

Opening an account requires a minimum opening order of (100 USD) and minimum product selection equaling (100 USD). Please consult your Si Jin Bao representative to get further information on these requirements as well as to learn more about the promotional offerings and on site support provided free of charge with this opening. Prices subject to change without notice.

Re-orders require a minimum of (100 USD) purchase. Sample orders are excluded from any minimum orders. Qualifying promotional products may be shipped with minimum orders. Shipping charges may apply unless promotions state otherwise. Special promotions may be used to reach minimum orders. If the special promotion states that shipping will be at no charge, then shipping will be at no charge for the entire order, including items not a part of the special promotion. Minimum purchase threshold (100 USD) must be met before shipping charges are added.

Please go to http://www.SiJinBao.com and press the Purchase button.

Only authorized clinics and practitioners are permitted to use and/or sell Si Jin Bao products. All products and promotional materials are to be used solely by the clinic or practitioner named and addressed on the invoice. At no time may any materials or products be re-sold or transferred to another location without written consent from Si Jin Bao, Inc. Any production or reproduction of Si Jin Bao products including but not limited to: product, packaging, promotional materials, image, concept, logo or name, are prohibited unless authorized in writing by Si Jin Bao, Inc.

Si Jin Bao, Inc. reserves the right to open accounts with clients who make purchases at tradeshows. Purchases resulting from tradeshows do not automatically qualify as authorized accounts, nor do the purchase totals count towards opening order minimums. There will be no refunds or exchanges on products purchased at trade shows.

Clients must receive written authorization from Si Jin Bao before displaying or selling any products on the internet or linking to the Si Jin Bao web site. Si Jin Bao has the right to prohibit internet sales of products and it is up to the account holder to update Si Jin Bao regarding changes to distribution practices.

We make every effort to have the product you need in stock at the time of your order. However, to provide you with the freshest products possible, we do not stock large volumes and back orders may occur.(See Shipping Policy for details of fulfillment)

All orders may be paid by VISA, MASTER CARD, AMERICAN EXPRESS, or DISCOVER.

We make every effort to inform our clients prior to making any price changes. However, prices are subject to change without notice. Any specials and/or discounts offered by Si Jin Bao on retail products should be promoted and passed on to the customer by the client implementing the same or similar special.

We attempt to keep shipping and handling costs as low as possible for reliable service. Shipping and handling charges are estimated and based on size, weight and location. Changes may occur once your order has been processed and packaged. Depending on size, weight and location, some orders may have additional charges for shipping in the contiguous U.S. There may also be additional charges for delivery outside the contiguous U.S., additional charges may apply. Orders will be shipped by United States Postal Service (USPS), United Parcel Service (UPS) or Federal Express (FEDEX). When the Postal Service is used flat rate Priority Mail service will be selected. Depending on the area and the time of the year, standard two to three day shipping is available. When the United Parcel Service (UPS) is used UPS Ground Service will be selected. When Federal Express (FEDEX) is used Fedex Ground will be selected. Additional charges may apply. Expedited shipping charges are for services rendered by the shipping carrier. THEY DO NOT GUARANTEE EXPEDITED SERVICE THROUGH OUR ORDER PROCESSING AND SHIPPING DEPARTMENTS. Expedited shipping commences once the packages are in control of the carrier. Please review our order processing parameters and allow sufficient time for processing.

New Orders- Processing Time Five(5) Business Days, Repeat Orders- Processing Time Three(3) Business Days, Back Orders- Processing Time Five (5) Business Days

If any shipment is returned due to delivery refusal, or if the shipment is undeliverable, a 25% restocking fee plus applicable shipping costs will be applied to client’s account. New shipping charges will be incurred to re-send the shipment. Subsequent shipments will be held until the client’s account balance is cleared.

If the products are damaged during shipping, please keep the damaged products in the original shipping carton and immediately notify Si Jin Bao and/or the courier. The courier(USPS,UPS, or FedEX) will require a damage inspection and claim for reimbursement. Si Jin Bao will send a replacement of damaged products to accommodate the client.

Client returns must be made within thirty (30) days from receipt of order and have a call tag number from Si Jin Bao to approve the return. Returned products must be sealed, unused, unlabeled, in their original saleable condition, and accompanied with a copy of the call tag issued. In compliance, a credit will then be issued to the client’s Si Jin Bao account. Returns due to client error are subject to a 25% restocking fee. No products will be refunded after a year of purchase. Retail products returned due to customer dissatisfaction need prior approval from Si Jin Bao. Please call Si Jin Bao for instructions and to arrange for return of the product. The returned product must be sent to Si Jin Bao within thirty (30) days of return by the customer,accompanied by the sales receipt and a brief explanation. Products have a 3-year shelf-life. Returns on expired products will not be accepted and they will not be eligible for a refund.

Si Jin Bao requires the storage of all its products in a climate controlled environment (40-75F), away from direct sun exposure and dampness. Containers must be tightly closed at all times when not in use. Si Jin Bao products must be handled with hygienic care. Therefore, all flip-top closures must be closed after usage.

Accounts may qualify for consideration based upon several criteria after six (6) months. Some form of exclusivity may be authorized and re-evaluated thereafter on a semi-annual basis. The criteria includes but is not limited to: volume of purchase, reputation and image of client, payment history, and geographic location (metro, urban, suburban, resort). Each exclusivity designation will be decided upon on an individual basis with input from the local sales representative. Please contact Si Jin Bao for a full list of criteria.

Si Jin Bao reserves the right to assess the educational level that is being implemented at the institute on a quarterly basis. Upon review, if the level has been found to be compromised, Si Jin Bao reserves the right to close the account.

By placing an order, and for all subsequent orders, you agree to accept all terms and conditions mentioned above. In addition, you agree to accept Si Jin Bao as your exclusive supplier for this line of herbs. By placing an order, I declare that I have read and agree to the terms and conditions specified by Si Jin Bao, Inc. I also declare that I am authorized to place orders and take full responsibility for acceptance and payment of all future orders placed under our account.